Privacy Policy

1. Our Privacy Policy at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data we can use to identify you personally. For detailed information on data protection, please refer to our Privacy Policy listed below this text, or reach out via our contact page with any questions.

Data collection on our website

Who is responsible for data collection on this website?

The website operator carries out data processing on this website. You can find their contact details in the legal notice of this website.

How do we collect your data?

On the one hand, we collect your data when you provide it to us. This may include, for example, data you enter into a contact form.

Our IT systems automatically collect other data when you visit the website. This is mainly technical data (e.g. internet browser, operating system, or time of page access). We collect this data automatically as soon as you enter our website.

What do we use your data for?

We collect some of the data to ensure we provide the website without errors. We may use other data to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive free information about your stored personal data. This includes its origin, recipients, and purpose. You also have the right to request the correction, blocking, or deletion of this data. For this and for further questions on the subject of data protection, you can contact us at any time. You can find our address in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority.

Analytics tools and third-party tools

When you visit our website, we may statistically analyze your browsing behavior. We mainly do this using cookies and so-called analytics programs. The analysis of your browsing behavior is usually anonymous; we cannot trace your browsing behavior back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on these options is available in the sections below. We explain how to object to this analysis further down in this privacy policy.

2. General information and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, we collect various personal data. Personal data is data we can use to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g. when communicating by email) may have security gaps. We cannot guarantee complete protection of data against third-party access.

Information about the responsible party

The responsible party for data processing on this website is:

DeepDiveMexico
Marcel Taubert
Avenida 75 entre 24 y 28
77712 Playa del Carmen

The responsible party is the natural or legal person who decides on the purposes and means of processing personal data. This may be alone or jointly with others. Examples of such data include names and email addresses.

SSL or TLS encryption

For security reasons, this site uses SSL or TLS encryption to protect the transmission of confidential content. This includes orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://”. Look also for the lock symbol in your browser bar.

If SSL or TLS encryption is active, third parties cannot read the data you transmit to us.

Information, blocking, deletion

You have the right, within the scope of the applicable legal provisions, to free information about your stored personal data. This includes its origin, recipients, and purpose. If applicable, you also have a right to correction, blocking, or deletion of this data. For this and for further questions on the subject of personal data, you can contact us at any time. You can find our address in the imprint.

Objection to advertising emails

We hereby object to the use of contact data published as part of the imprint obligation. This applies to advertising and information materials that we did not expressly request. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising. This includes, for example, spam emails.

3. Data collection on our website

Cookies

Some of the web pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. We use cookies to make our offer more user-friendly, effective, and secure. Cookies are small text files that your browser stores and saves on your computer.

Most of the cookies we use are so-called “session cookies”. Your browser automatically deletes them after your visit ends. Other cookies stay on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that it informs you about the setting of cookies. You can also allow cookies only in individual cases, or exclude their acceptance for certain cases or in general. You can also activate their automatic deletion when closing the browser. If you deactivate cookies, this website may not function fully.

We require some cookies to carry out the electronic communication process. Others provide certain functions you want, such as the shopping cart function. We store these on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. Other cookies, such as those used to analyze your browsing behavior, We may also store these. We treat them separately in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files. Your browser automatically transmits these to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

We do not merge this data with other data sources.

The basis for data processing is Art. 6(1)(f) GDPR. This provision permits the processing of data for the performance of a contract or pre-contractual measures.

Contact form

If you send us inquiries via the contact form, we will store your details from the inquiry form. This includes the contact data you provide there. This is for the purpose of processing your inquiry and any follow-up questions. We do not pass on this data without your consent.

We therefore process the data entered in the contact form exclusively on the basis of your consent. This follows Art. 6(1)(a) GDPR. You can revoke this consent at any time. An informal email to us is sufficient. The revocation does not affect the legality of data processing operations we carried out before it.

The data you enter in the contact form will remain with us. This continues until you request its deletion or revoke your consent to storage. We will also delete it once the storage purpose no longer applies, for example after we’ve processed your inquiry. Mandatory statutory provisions—especially retention periods—remain unaffected.

4. Analytics tools and advertising

Matomo (formerly Piwik)

This website uses the open-source web analytics service Matomo. Matomo uses so-called “cookies”. These are text files that Matomo stores on your computer to enable analysis of your website use. We store the information the cookie generates about your website use on our server. We anonymize the IP address before storage.

Matomo cookies remain on your device until you delete them.

We store Matomo cookies on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymous analysis of user behavior. This helps optimize both its web offering and its advertising.

We do not pass the information the cookie generates about your website use on to third parties. You can prevent the storage of cookies by adjusting your browser software accordingly. Please note, however, that this may limit some functions of this website.

If you do not agree with the storage and use of your data, you can deactivate it here. In this case, we will store an opt-out cookie in your browser. This prevents Matomo from storing usage data. If you delete your cookies, this will also delete the Matomo opt-out cookie. You must reactivate the opt-out when you visit our site again.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA checks whether a human enters data on our websites, such as in a contact form,. It also detects automated programs. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay on the website, or mouse movements made by the user). We forward the data collected during the analysis to Google.

The reCAPTCHA analyses run completely in the background. We do not inform website visitors that an analysis is taking place.

We carry out data processing on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.

You can find further information about Google reCAPTCHA and Google’s privacy policy at the following links: https://www.google.com/intl/de/policies/privacy/

5. Plugins and tools

YouTube

Our website uses plugins from the Google-operated site YouTube. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plugin, your browser establishes a connection to YouTube’s servers. The YouTube server learns which of our pages you have visited.

If you are signed in to your YouTube account, YouTube can link your browsing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find further information on how YouTube handles user data in its privacy policy at: https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages equipped with a Vimeo plugin, your browser establishes a connection to Vimeo’s servers. The Vimeo server learns which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not signed in to Vimeo or do not have a Vimeo account. Vimeo transmits the information it collects to the Vimeo server in the USA.

If you are signed in to your Vimeo account, Vimeo can link your browsing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

You can find further information on how Vimeo handles user data in its privacy policy at: https://vimeo.com/legal/privacy/policy.

Google Web Fonts

This site uses so-called web fonts provided by Google for the consistent display of fonts. When you access a page, your browser loads the required web fonts into its browser cache. This ensures texts and fonts display correctly.

For this purpose, the browser you use must connect to Google’s servers. This tells Google that you accessed our website via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

If your browser does not support web fonts, it will use a standard font from your computer.

You can find further information about Google Web Fonts at https://fonts.google.com/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps’ functions, we must store your IP address. Google usually transmits and stores this information on a server in the USA. The provider of this site has no influence on this data transmission.

The use of Google Maps supports an appealing presentation of our online offers. It also makes it easy to find the places we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR.

You can find more information on how Google handles user data in its privacy policy: https://www.google.de/intl/de/policies/privacy/.